Privacy statement

Latest change july 2023

When you contact me through my website www.flodehaan.com, I receive information about you. In this privacy statement, I explain what I do with that information. I always handle your information carefully and store it securely. If you have any questions or want to know what information I have about you, please contact me. I may modify this privacy statement if necessary, so I recommend that you review it regularly to stay informed of any changes.

When sending me a message through my contact form, or calling me, you agree that I, Flo de Haan, on behalf of Made by Flo, will save your credentials including your name, telephone number, e-mail address and your message. You allow Made by Flo to use your credentials to send you messages, or call you for work and marketing related purposes. These credentials will be deleted 5 years after the last contact or when requested. When checkmarking ‘I agree’ when contacting me, you agree to all items in this privacy statement.

Table of Contents

When do I apply this privacy statement?
Who uses your data?
How do I obtain your data?
What data do I use from you?
How do I use your data?
How long do I retain your data?
With whom do I share your data?
Where do I store your data?
How secure are your data with me?
What can you ask of me?
Which rules apply to this privacy statement?
Which cookies do I use?
What do I do with data of minors?
Do you have a question about this privacy statement?

When do I apply this privacy statement?

This privacy statement applies to all personal data that I process and to all domains related to me. This includes personal data of anyone who has had contact with me or visited my website, such as visitors, customers, and business contacts. Personal data refers to any data that can be traced back to you as an individual, such as your name, phone number, email address, and message. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Who uses my data?

Made by Flo is responsible for the website www.flodehaan.com and, therefore, the responsible organization for the use of your personal data as described in this privacy statement. The complete details are as follows:

Made by Flo

Maria Rutgersland 31

1705 MA Heerhugowaard

Chamber of Commerce (KVK) number: 37164412

How do I obtain your data?

I obtain the data directly from you when you:

Fill in data on my website and click “send.” By doing so, you agree to this privacy statement.

What data do I use from you?

I use the following data:

Name
Email address
Phone number

What do I use your data for?

I only use your personal data for the purpose for which I am allowed to use it:

I have received your permission to use your personal data. I may send you an email later in response to your inquiry or for future email communication.

How long do I keep your data?

I keep your personal data for as long as required by law and as long as necessary for the purpose for which I use your data. For example, if you are a customer, I keep your data for the statutory retention period of seven years. After that, I only retain your data for statistical purposes and to handle any complaints or legal matters. If you would like to know how long I keep specific data about you, please contact me.

With whom do I share your data?

I only use your personal data for myself. I will never share your personal data with others unless you give permission for it.

Where do I store your data?

I process your data within the European Economic Area (EEA). This means that I also store your data within the EEA. If you have any questions about this, please feel free to contact me.

How secure are your data with me?

I have taken extensive measures to secure your data both organizationally and technically. I have secured my systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is safe with me. I also ensure that your data is only used by individuals who have been authorized to do so. If you have questions about the specific security measures, please contact me.

What can you ask of me?

As I use your personal data, you have various rights. I will outline these rights for you below:

Right to information

I must explain to you in a comprehensible and clear manner what I do with your data and what control you have over it. Therefore, in this privacy statement, I extensively explain the data I collect from you and how I handle your data.

Right of access

You may always request to see the data I have about you.

Right to rectification

You may ask me to correct your data if it is incorrect or incomplete.

Right to object

You can object to the processing of your data if you disagree with how I handle your personal data. This right applies to data used for direct marketing as well. For example, you can inform me that you no longer wish to receive emails from me. This also applies to personalized recommendations on my website.

Right to data portability

If you are a customer or have given consent for the use of your data, you may request that I send you the digital data I have about you. This allows you to transfer that data to another organization if you wish.

Right to restriction

You may ask me to restrict the use of your data. This means that in certain cases, I may only retain your data but not use it.

Right to erasure

You may ask me to delete all the data I have about you. I will then delete all data that can be traced back to you as an individual. In some cases, I may not be able to or may not be allowed to delete your data yet. For example, I must retain certain data for seven years for tax purposes.

Right to lodge a complaint

You may file a complaint about how I handle your data. If you have a complaint, I would be happy to resolve it for you. Please contact me for that purpose. You may also file your complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Of course, I hope it does not come to that, but in extreme cases, you may also take your complaint to court. In that case, the court of Haarlem, the Netherlands, will handle your complaint concerning Made by Flo.

How do I submit a request or complaint?

Send your request or complaint to me via contact@madebyflo.nl. I will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, it may take more time. In that case, I will contact you within 60 days at the latest. I may ask you to verify your identity. In that case, I will request your data to ensure that you are the correct person to whom the personal data belongs.

What rules apply to this privacy statement?

My privacy statement must meet various conditions. These conditions are primarily found in the General Data Protection Regulation (GDPR). Additionally, the general rules applicable under Dutch law apply to my privacy statement.

What cookies do I use?

Read my cookie policy here.

How do I handle data from minors?

My website or organization does not specifically target minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use my website. If you are a minor when visiting my website and contact me, I assume that you have obtained this permission before your visit.

Do you have a question about this privacy statement?

If you have a question about my privacy statement, please feel free to contact me by sending an email to contact@madebyflo.nl. I am happy to assist you.